FloatingLocket.com started in 2014. It was created by Todd
James who has 15 years in the online gift and wedding business. Our goal is to
offer outstanding service and the best possible prices of floating lockets and
charms. In our first year we have
helped 1000s of customers find the perfect floating locket for themselves,
friends, and customers.
We offer an additional 15-30% discount on floating lockets
through our wholesale program. This is
available to anyone who resells our floating charms and lockets to their
customers as well as customers planning large events for their groups, clubs,
and churches. If you are in or ship to
California, you will need to provide a resale license to avoid sales tax. For all other states you just need to sign
up. Signup by clicking the returning
customers link at the top of the page.
For questions on if you qualify, contact us.
USPS 3 to 7 day shipping
is $3 for orders up to $20 and Free over $20.
Expedited 2 to 3 day shipping is $6.
We can ship to PO/APO. You will receive a tracking number for both forms
of shipping. USPS does not guarantee
delivery times. If an order is late or held up, please try
calling your local Post Office to help track the order down.
Floating Lockets and Floating Charms can be returned for any
reason within 30 days for a full refund minus shipping costs. Free shipping
will have a $3 charge for returned orders.
The customer is responsible for return shipping. If
you received the wrong items or they are not what you expected we will cover
both shipping costs.
We replace all items damaged in shipping. Please let us know as soon as possible.
There is no warranty from the factory but there are some
issues that we will cover up to 60 days.
We cover loose stones on floating lockets and charms, the locket stem
that the chain connects to, chain adapter, and loose glass. We do not warranty the locket coming
unscrewed resulting in loss of charms or damaged product or damages associated
with putting the locket together.
Please contact us is you have damages and we will determine if it is
covered issue. We love our customers
and want them happy so we will do our best to be fair and help on quality
Stainless vs Alloy Floating Lockets
We Sell 319L jeweler quality stainless steel floating
lockets that are comparable to all major brands. There is a huge difference between our stainless steel lockets
and alloy locket found at Walmart and Michaels. These lockets fit our charms but not our back plates. See our blog for more info on the difference
in quality between our floating lockets and theirs.
Please use the contact us form on the site for all question
and we will get back to you within 24hrs.
We can also be reached via phone.
If we are not there, please leave a message and we will back to you